As a career healthcare professional, Billy Clark knew what was in store for her last December when she was told she needed both knees replaced. What she didn’t know was that input from Ascension Care Management would greatly enhance her recovery.
A registered nurse and registered diagnostic cardiac sonographer, Billy was ready for the procedure itself, as well as the two-day hospital stay, then the follow-up rehab inpatient and outpatient process. She had been in contact with Ascension Care Management about her benefits, so she was intrigued when Dana followed up with her.
“She wanted to follow up and make sure I had all my doctor’s appointments lined up, that I was following my prescription directions, things like that,” Billy recalls. “I knew I was doing all that just fine, so I was about to tell her she didn’t need to call me any more when she asked if there was anything else she could do for me. All through my physical therapy I had been thinking about how I’d love to go to a gym on days when I wasn’t in therapy. I really wanted to ride their bicycles to work on my knees.”
As it turns out, Ascension Care Management could help her set up a membership. Dana quickly helped Billy sign up.
“It’s been the greatest thing,” says Billy.
“I began going every day that I didn’t have therapy, and that extra time really helped not just my knees, but my whole thought process around getting better. You’re in there with people who are exercising, and a lot of them are older so you know it’s for their health, not just to develop a better body.”
As she continues working her way back to full strength, Billy says that Ascension Care Management was able to help her in a way she hadn’t thought of, and so became a valuable asset to her healing process.
“I’m a nurse, and I thought I could handle my own recovery,” she says. “But having someone reach out to me with an option like this, and giving me the ability to try something and see if I liked it, was great. I got back into exercising, which I love, and it has really made a difference in my recovery.”