We understand the stress and concerns often felt by our members as they try to navigate their healthcare or the healthcare of a loved one. We believe you shouldn’t have to navigate healthcare alone.
Ascension Care Management provides a simplified, seamless healthcare experience for our members. Our team of experts gives you the support and resources you need to manage your health and well-being, removing the stress and uncertainty that often comes with health challenges. We listen, educate and support you so you can act and proceed with confidence.
Ascension Care Management is a part of Ascension, the nation’s largest nonprofit healthcare system. Ascension Care Management is a population health company that currently serves more than 1.3 million individuals across the U.S. and manages more than 18,000 providers through our clinically integrated networks of providers.
Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 146 hospitals and more than 40 senior living facilities – in 19 states and the District of Columbia, while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension’s own group purchasing organization.
Our team of experts help you:
We are a benefit that your medical plan has included to you at no additional charge to improve your overall well-being. Please reach out to us with your healthcare concerns.
No! Our services are free to you as a benefit of your medical plan or Medicare.
We are available from 8 a.m. to 5 p.m. Central, Monday through Friday.
You can email us at acmmembers@ascension.org or call us at 1 (855) 288-6747.
Yes, we work hand-in-hand with care providers and facilities to provide extra care outside of your doctor's office. Your doctor may request for us to help you follow a care plan, work with you to meet health goals, provide medication reconciliation, or help you get other resources you need to best manage your health.
Your employer or Medicare pays us to help ensure the best supported and coordinated care for you. If you're a Member, our services are offered to you at no additional cost.
Currently our services are offered through your employer-sponsored health insurance plan or your Medicare-participating care provider. At this time you cannot sign up or buy our services as an individual.
Your care team includes experience nurses and healthcare professionals that can offer additional services to the care you may already receive at no cost to you. We also know that caring for a loved one can be a confusing and time consuming, and we are there to offer support if your family needs it. Please let them know about these services available to you so that they can reach out to us if they have questions or need help. We're available by phone at 1 (855) 288-6747 or email at acmmembers@ascension.org.
We work hand-in-hand with care providers and facilities. If you are admitted to the hospital, a member of your care team may visit your bedside to see what we can do for you.
Health Coaching is personalized, one-on-one guidance offered by healthcare experts to help you make the changes you want to make in your life.
Turning 65 means you have many options for care and coverage, and our healthcare experts can help you make the right decision for you and your family. Some insurance plans allow you to continue coverage after you turn 65. Contact us today at 1 (855) 288-6747 or acmmembers@ascension.org to explore your options and find the best fit for you.
Ascension Care Management is committed to complying with all laws and regulations that apply to our organization and the people we serve. We have established a Corporate Compliance Program as evidence of our commitment to acting with the highest degree of integrity. To learn more, download our Standards of Conduct.
For questions regarding the Ascension Care Management Corporate Compliance Program or any compliance concerns you may have, contact our Corporate Compliance and Privacy Officer at 1 (615) 761-3817 or connect via email. Our Values Line provides another means of reporting confidentially. Call toll-free at 1 (800) 707-2198 or submit a report at www.ascensionvaluesline.org.